Posts

The Science Behind Better Adherence: Why Care Navigators Drive Results

Medicare Advantage plans are under increasing pressure to improve member health and outcomes— and that pressure is only accelerating. With

AI in Healthcare: Why Data Integrity and Human Insight Matter

Artificial intelligence is rapidly moving from experimentation to early-stage adoption across the healthcare ecosystem. For Medicare Advantage plans in particular,

Why One Outreach Channel Isn’t Enough for Member Engagement

For years, health plans have leaned on live calls as the primary way to engage members about medication adherence and

Medication Adherence is the “Hidden Multiplier” as Stars Shift from Checkboxes to Outcomes 

CMS is accelerating its move from process-heavy Star measures to outcomes that reflect real improvements in member health.  MA plans

Navigating the 2026 Medicare Advantage Shakeup: Using Data to Jumpstart Member Adherence and Quality

For plan year 2026, Medicare Advantage has experienced significant disruption as plan offerings have shrunk and enrollment shifts have accelerated.

Aligned for Impact: How Provider Connection Strengthens Patient Safety, Gap Closure and Adherence 

Improving quality outcomes isn’t about doing more outreach—it’s about doing the right outreach, in the right order, to the right person.  Across medication

Looking Ahead to 2026: Preparing for Healthcare’s Next Chapter

Each year, we all like to pause and reflect—not just on where our industry has been, but on where it’s

A Continued Focus on Stars Programming Improves Performance While Lowering Healthcare Costs

Medicare Advantage (MA) plans are feeling the ripple effects of a changing Star Ratings landscape. Fewer plans are earning 4-5

Navigating Medicare Advantage Headwinds: Rebalancing for Adherence

According to Q2 2025 earnings data, Medicare Advantage (MA) is facing notable pressure. Between challenges such as the rollout of

AI, Access and the New Face of Patient Engagement

Following last week’s PQA Convenes panel discussion—where AdhereHealth CEO Kempton Presley joined industry leaders to explore “AI in Practice Today: