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A Behavioral Science–Based Approach to Engaging the Highest-Risk, Hardest-to-Reach Patients 

American Journal of Managed Care – Increased member engagement is closely linked to improved health outcomes, enhanced member experiences and

The Best Recipes For Human Connection In Healthcare Combine Digital And Analog Ingredients

Forbes Technology Council – Despite their critical role in communication, digital methods are most effective when combined with tried-and-true analog

It’s Not Too Late: Take Action Now to Close Midyear Performance Gaps and Improve Star Ratings in Q4 

2024 is flying by, with summer on the downswing towards fall. For Medicare Advantage (MA) plans, that means more than

How Data-Driven Strategies Are Revolutionizing CMS Star Ratings In Healthcare

Forbes Technology Council – CMS Star Ratings guide consumers in selecting healthcare plans that fit their needs, with higher ratings

2025 IRA and Medicare Prescription Payment Plan Requirements: Balancing Plan Spending and Member Experience

The redesign of Medicare Part D has begun. Over the next few years, the Medicare prescription drug environment is going

Four Ways MA Health Plans Can Increase Health Literacy in Medicare Advantage Members for Improved Health Equity

In the realm of healthcare, knowledge is indeed power. Health literacy plays a pivotal role in individuals’ abilities to understand

How to Become a Star Ratings “Triple Threat” with CAHPS, Medication Adherence and an SDOH-First Approach to Member Engagement

American Journal of Managed Care – CAHPS member experience measures may have dropped in weighting, but a continued focus on

Unlocking Better Member Health and Improved MLR: The Power of Medication Optimization 

The costs of delivering healthcare are rising precipitously, with pharmacy claims leading the way. Between 2022 and 2023, more than

How Tech Companies Can Grow Their Social Influence And Impact

Forbes Tech Council – Responsibility for making a positive social impact is something many companies take seriously, through the products

Seven Soft Skills to Elevate Tech Talent For Business Connection

Forbes Tech Council – As technology continues to evolve and AI rapidly takes over a wide range of tasks, individual