Posts

Uncertainty Ahead? Why MA Plans Must Stay Focused on Outcomes-Based Performance  

The 2027 Final Rule remains the governing rule—and outcomes still matter  For years, Medicare Advantage Star Ratings performance has been

The Role of Technology in Addressing Health Equity, Accessibility and Digital Literacy Among Diverse Patient Populations

Healthcare IT Today  – Technology has the potential to improve healthcare access, strengthen engagement and help reduce disparities—but only when

Understanding and Acting on New Medication Quality Measures to Improve Patient Safety: Frequently Asked Questions

As CMS continues shifting Star Ratings and quality programs toward outcomes-based performance, medication safety has become an increasingly important area

Medication Adherence: A Clear Signal of How Well Healthcare Is Working 

American Journal of Managed Care – If you want to understand how well healthcare is working for your members, start

The Role of Technology in Aligning Payer and Provider Goals Around Value-Based Care and Quality Measurement

Healthcare IT Today – As healthcare continues shifting toward value-based care, payers and providers face growing pressure to improve quality

The Science Behind Better Adherence: Why Care Navigators Drive Results

Medicare Advantage plans are under increasing pressure to improve member health and outcomes— and that pressure is only accelerating. With

Tech, Behavioral Science & Human Connection: How AdhereHealth Improves Member & Patient Health

Healthcare IT Today – Medication adherence is often framed as a communication challenge, but the reality is far more complex. In

Behavioral Science as Infrastructure: Rethinking Adherence, Engagement and Managed Care Decision-Making

First Report Managed Care Editorial Advisory Board  – Recently appointed to the Editorial Advisory Board of First Report Managed Care,

AI in Healthcare: Why Data Integrity and Human Insight Matter

Artificial intelligence is rapidly moving from experimentation to early-stage adoption across the healthcare ecosystem. For Medicare Advantage plans in particular,

Why One Outreach Channel Isn’t Enough for Member Engagement

For years, health plans have leaned on live calls as the primary way to engage members about medication adherence and