Forbes Business Council – Most health plans manage medication adherence as a clinical priority. In a new piece for Forbes Business Council, AdhereHealth CEO, Kempton Presley, argues they should also manage it as a financial and operational priority.

This article explores:
- Why the frequency of touchpoints for member care matters for plans and employers looking for earlier visibility into member health behavior
- How AI can catch the early signals that a member is starting to disengage, giving care teams the information to intervene before it shows up as an avoidable ED visit
- Why adherence support is a critical element of covering a medication like a GLP-1 needed to deliver value, and what the cost of inaction looks like at the plan population level
Published: September 30, 2026