HIT Consultant – Health plans have more ways than ever to reach members, including text, phone calls, portals and direct mail. Yet medication adherence and preventive care gaps remain persistent challenges.
In an article with HIT Consultant, AdhereHealth Chief Experience Officer, Dr. Chandra Y. Osborn, explains that resolving one barrier doesn’t mean another won’t emerge. She explores what it takes to turn outreach into meaningful action—from predictive analytics that identify risk before adherence declines to behavioral science that helps tailor engagement as member needs evolve.
Check out the full article for more details!
Published: September 11, 2026
