The AI Journal – Artificial intelligence is rapidly transforming healthcare—but are we focusing on the right opportunities?
In her latest article with The AI Journal, Dr. Chandra Y. Osborn, Chief Experience Officer at AdhereHealth, explores why the most valuable applications of AI may not be the most visible. Rather than replacing human interaction, AI can help healthcare organizations reduce administrative burden, prioritize outreach and improve the timing and effectiveness of member engagement.
As Medicare Advantage and other managed care organizations face increasing pressure to improve outcomes, the future of adherence will depend on using technology to strengthen—not replace—human care.
Check out the full article for more details!
Published: August 17, 2026