American Journal of Managed Care – If you want to understand how well healthcare is working for your members, start with one question: Are they taking their medications as prescribed?

In this latest article with AJMC, AdhereHealth CEO Kempton Presley examines how medication adherence reflects the strength—or breakdown—of the entire healthcare experience. When it improves, it signals alignment. When it declines, it reveals gaps in communication, coordination and access.
This article explores how adherence:
- Acts as a real-world indicator of system performance
- Impacts outcomes, utilization and total cost of care
- Serves as a “hidden multiplier” across Star Ratings and beyond
- Reveals underlying barriers that data alone can’t explain
Check out the full article for a fresh perspective on why adherence deserves sustained focus— not just to improve outcomes, but because it reveals what’s working and what isn’t.
Published: May 15, 2026