Healthcare IT Today – Medication adherence is often framed as a communication challenge, but the reality is far more complex.
In a recent interview with Healthcare IT Today, AdhereHealth’s Chief Experience Officer, Dr. Chandra Y. Osborn, shares a fresh perspective on why members fall off track and what it takes to help them succeed.
The conversation touches on:
- Common misconceptions about nonadherence
- Why real-world barriers—not lack of motivation—drive behavior
- How personalized, human-centered engagement can change outcomes
- The role of technology and data in identifying and addressing gaps
Dr. Osborn also shares a compelling member success story that brings these concepts to life, illustrating how small, practical changes can lead to meaningful improvements in adherence and health outcomes.
Check it out to hear the full conversation
Published: April 24, 2026
